Patient Journey

Explore the complete patient journey across three main branches. Open each accordion to navigate across steps, seeing where journeys branch-off, and understand the entire journey of a patient from admission to departure.

Outpatient Start a patient journey

Appointments, queueing, doctor visit, treatment planning and referral decisions.

Inpatient Hospital / Clinic

Admission flow from appointment booking through registration, bed allocation and review.

ED Emergency Department

Fast registration, triage, clinical care, discharge and follow-up status assessment.

TipClick the badge on the top right of steps to see where the process loops.

Outpatient

Start a Patient's Journey

Book Appointment

Register Appointment

Wait in Queue

Doctor Visit

Regular Visit

Treatment Plan

Discharge

↺

Assess Status

Refer to Specialist, Hospital & Emergency

Submit Ticket of Referral

Vet Ticket of Referral

Approve Ticket of Referral

Inpatient

Refer to Hospital

Book Inpatient Appointment

Register Appointment

Allocate Bed

Doctor Visit

Refer to Emergency

Fast Registration

Triage

Doctor Visit

Treatment Plan

Discharge

↺

Assess Status

Inpatient

Hospital / Clinic

Book Inpatient Appointment

Register Appointment

Allocate Bed

Doctor Visit

Emergency Department